Outage in Teem

S2 - O365 SSO Logging Issues

Resolved Major
March 12, 2024 - Started about 2 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently having issues with what seems to be mainly O365 SSO. We are investigating this issue and will make an update when we have gathered more information.
Components affected
Teem Authentication (SSO)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/12/2024 10:07PM

The issue is now resolved.

We appreciate your patience while we resolved this issue.

We'll be posting the RCA by March 26th.

MONITORING about 2 months ago - at 03/12/2024 09:02PM

Our Engineering team has found a fix and implemented it. We have had some confirmation the issue is resolved. We will be in monitoring for the next hour while awaiting further confirmations.

IDENTIFIED about 2 months ago - at 03/12/2024 08:43PM

The issue with O365 SSO has been identified and a fix is being implemented. We will post another update at 8:00pm CST or earlier when testing is complete.

INVESTIGATING about 2 months ago - at 03/12/2024 06:04PM

Our Engineering team is continuing the investigating to determine the cause of the disruption. Next update will be posted at 5:00pm CST

INVESTIGATING about 2 months ago - at 03/12/2024 02:01PM

We are continuing to investigate this issue we will update at 1:00 PM CST

INVESTIGATING about 2 months ago - at 03/12/2024 06:26AM

We are continuing to investigate this issue we will update at 8:00 AM MST

INVESTIGATING about 2 months ago - at 03/12/2024 04:21AM

We are currently having issues with what seems to be mainly O365 SSO. We are investigating this issue and will make an update when we have gathered more information.

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