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We continuously monitor the official Tenant Turner status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Tenant Turner outages.
Minor Resolved · started 23 days ago
The Tenant Turner site is currently down. Our team is investigating the issue. We will continue to share updates as we have them.
Minor Resolved · started 3 months ago
CodeBox API unable to generate new codes
The CodeBox API is intermittently not responding, thus we are unable to generate one-time codes at this time. Codes that have previously been generated will be sent to prospective tenants. Requests for new codes that cannot be generated while the CodeBox API is down will be put into a queue. Once the CodeBox API has recovered, prospective tenants will be notified to schedule their viewings and get new codes. The CodeBox technical team is investigating.
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Major Resolved · started 7 months ago
Microsoft Azure having widespread issues
Microsoft Azure, the network that hosts Tenant Turner's servers, is currently experiencing widespread outages. Access to Tenant Turner is limited at this time and lead phone calls to your Tenant Turner phone number may also be impacted. We will continue to monitor the situation and send a notice with the servers are back up and running.
Major Resolved · started 8 months ago
Earlier today the CodeBox API stopped responding, thus we are unable to generate one-time codes at this time. Codes that have previously been generated will be sent to prospective tenants. Requests for new codes that cannot be generated while the CodeBox API is down will be put into a queue. Once the CodeBox API has recovered, prospective tenants will be notified to schedule their viewings and get new codes. CodeBox acknowledged the outage at noon ET and is working to resolve the issue.
Minor Resolved · started over 1 year ago
CodeBoxes currently unable to generate new codes
We learned that CodeBox lockboxes are currently unable to generate new codes. This issue impacts the box's ability to generate on-demand codes for vendors, agents, etc. and it impacts the scheduling of new CodeBox self-access appointments. It does not impact viewings that have already been scheduled. We will continue to update this page as we know more.
Minor Resolved · started over 1 year ago
We are seeing slow server responsiveness and connectivity delays. Customers have reported receiving "This site can't be reached" messages. We are investigating and will provide updates as they are available.
Major Resolved · started almost 2 years ago
Microsoft Azure Hosting Service Experiencing DNS Issues
Tenant Turner hosting provider is currently having DNS issues that are preventing Tenant Turner from rendering.
User-reported problems for Tenant Turner in the last 12 hours. It's a collection of user reports from different sources.
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