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Resolved Slack Instability
Slack is currently experiencing system-wide issues. Tettra users may be unable to sign in using Slack or use the Slack integration within Tettra. We are monitoring the situation in case there is anything we can do to mitigate these issues with Slack.
Resolved Email delivery disabled due to spam attack
All emails from our application have been suspended since Dec 24 approximately 22:24 UTC due to a spam attack. This includes all automated notification emails, invitation emails, and page share emails. We have identified and suspended the malicious account(s) and are in the process of re-enabling emails.
Resolved Content embeds are failing
We've identified an issue with our content embedding provider that is causing content embedding in pages to fail. We'll update this issue once the problem is resolved.
Resolved Readonly users unable to access Tettra pages
From approximately Friday 4/17 5pm EST to Saturday 11am EST, readonly users were not able to access Tettra pages on the webapp.
Resolved Webapp unavailable
app.tettra.co is unavailable due to problems with our service provider. We are investigating the issue.
Resolved Web app unavailable
Visitors to app.tettra.co are seeing a Cloudflare error. We are investigating the cause.
Resolved Slowness and Instability
We are getting alerts of degraded performance to the point where some users are unable to view their content or log in. We are investigating.
Resolved Intermittent 500 errors
We're aware of intermittent 500 errors being caused by issues with our billing provider. We will update you again when the problems have been resolved.
Resolved Web application unavailable
We are currently investigating an issue with our DNS provider Cloudflare.
Resolved Intermittent Webapp Connectivity Issue
Early Sunday morning 5:30AM - 8AM EST the Tettra webapp was intermittently unavailable due to network issues on one of our application servers.
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