Outage in Textlocal

Slow Inbound SMS (MO) to Textlocal Hosted Products & Delivery Receipts

Resolved Minor

April 14, 2023 - Started about 1 year ago - Lasted 18 days
Official incident page

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Outage Details

We are aware of an issue affecting the performance of SMS reaching our network including delivery receipts. We are working with our suppliers to understand the issue that's being faced. Updates to follow.

Components affected

Textlocal SMS Reporting Textlocal UK Inbound Messages

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 05/02/2023 07:41AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 04/20/2023 10:12AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 04/18/2023 08:38AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 04/17/2023 07:25AM

Investigations into the root cause of the issue are ongoing still.
Inbound SMS and delivery receipt performance remains stable.

MONITORING about 1 year ago - at 04/14/2023 04:47PM

We are seeing a marked improvement in the performance of SMS traffic reaching our network including delivery receipts however the investigations into the root cause of the issue are continuing.

INVESTIGATING about 1 year ago - at 04/14/2023 10:52AM

We are aware of an issue affecting the performance of SMS reaching our network including delivery receipts.
We are working with our suppliers to understand the issue that's being faced.
Updates to follow.

Latest Textlocal outages

Downstream Supplier: Potential impact of SMS delivery receipting performance. - 10 months ago

Degraded Inbound SMS Performance - 12 months ago

MO Traffic sent to Irish Shortcode 51777 not reaching Textlocal. - 12 months ago

Emergency Maintenance - about 1 year ago

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