Outage in Textlocal

Degraded Inbound SMS Performance

Resolved Minor
May 17, 2023 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of MO traffic intermittently not reaching our platform from our suppliers for some SMS sent to UK virtual mobile numbers today. We are working with our suppliers to troubleshoot this issue. Impacted SMS sent to hosted UK virtual numbers should queued and will be delivered asap.
Components affected
Textlocal UK Inbound Messages
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/17/2023 01:46PM

This incident has been resolved.

MONITORING 12 months ago - at 05/17/2023 12:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 05/17/2023 11:57AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 05/17/2023 11:56AM

We are currently investigating reports of MO traffic intermittently not reaching our platform from our suppliers for some SMS sent to UK virtual mobile numbers today. We are working with our suppliers to troubleshoot this issue. Impacted SMS sent to hosted UK virtual numbers should queued and will be delivered asap.

Latest Textlocal outages

Downstream Supplier: Potential impact of SMS delivery receipting performance. - 10 months ago
MO Traffic sent to Irish Shortcode 51777 not reaching Textlocal. - 12 months ago
Slow Inbound SMS (MO) to Textlocal Hosted Products & Delivery Receipts - about 1 year ago
Emergency Maintenance - about 1 year ago
Emergency Maintenance - about 1 year ago

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