This chart provides user-reported problems for TokBox Enterprise Broadcast in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official TokBox Enterprise Broadcast status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last TokBox Enterprise Broadcast outages and possible affected you.
Minor · started 7 months ago
This status page won't be updated anymore. The new API status page (https://vonageapi.statuspage.io/) replaced this page on Monday, July 11, 2022. Please update your subscriptions and any automations that rely on those subscriptions in the new API status page and click on the "Subscribe to Updates" button. This will ensure you continue to receive the updates you need. Please contact [email protected] if you have any questions.
Minor Resolved · 7 months ago · lasted 30 minutes
We have detected a degradation in our DB access responsiveness that could lead in some cases to issues operating with the Video API such as new video sessions, archiving APIs, new connections, broadcast, and potentially some delay on archive uploads. The issue is now under investigation. Currently observed incident timeframe impact window is 05:10 UTC to 10:50 UTC. During this time customers would have received intermittent failures from our system. If you have any questions in the meanwhile, please contact [email protected]
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Minor Resolved · 8 months ago · lasted 7 minutes
One of our servers in the Sydney region failed and this caused some Video Session users to be affected. Users would have experienced their connection drop if they were on this instance on 2022-06-10 at 06:49 UTC. There is no ongoing customer impact. The server is taken out of rotation and we are monitoring the incident. Please reach out to [email protected] if you have any further questions.
Minor Resolved · 8 months ago · lasted 31 minutes
Our monitoring has alerted us to a potential service issue with our platform. Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our Engineering teams investigate and we can confirm the impact and specific details. If there is a customer impact, it is likely to be affecting the following services: Broadcast services We aim to provide an update on our investigation within 30 minutes. Please see this article - https://support.tokbox.com/hc/en-us/articles/360046878071 -for an explanation of the Vonage API group's approach to publishing information about incidents.
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