IsDown continuously monitor the official Toky status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Toky outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
457 days
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Major · started over 1 year ago
We are currently investigation an issue affecting calls and registration of agents in the South America region servers.
Major · started over 1 year ago
We are experiencing issues with notification of messages and events in Toky platform. We're currently investigating the issue and will provide a status update once we have more information.
Major · started about 2 years ago
We are investigating a general failure with one of our suppliers rejecting calls and messages arriving on numbers hosted in their platform. This is primarily affecting customers in the US and Canada.
Minor · started over 2 years ago
One of our cloud providers is currently experiencing an outage in our South American region. Other regions are unaffected and the service continues to operate normally in those locations. We have identified the issue and have redirected all affected traffic to alternative regions while our provider works on restoring the service. Calls in the affected region were briefly interrupted but are now fully restored to working order.
Major · started over 2 years ago
One of our cloud providers is currently experiencing an outage in our South American region. Other regions are unaffected and the service continues to operate normally in those locations. We are working with them to remediate the situation as soon as possible.
Minor · started about 3 years ago
Our apps were displaying 503 errors while trying to be used. The issue originated with one of our services refusing new connections causing this error message to be displayed temporarily. The incident is currently resolved and being monitored in case of new occurrences.
Minor · started over 3 years ago
We have identified one of our servers in Asia rejecting calls during establishment. We removed the server from the pool to restore success rates back to 100%.
Minor · started over 3 years ago
One of our providers for outbound calls is having connectivity issues making the calling experience significantly slower. We have detected the issue, removed the provider and calls are now connecting normally again. We will continue monitoring the situation closely.
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