Outage in Toky
Problem connecting calls in Asia
Resolved Minor
November 29, 2019 - Started over 6 years ago
Official incident page
Official incident page
Incident Report
We have identified one of our servers in Asia rejecting calls during establishment. We removed the server from the pool to restore success rates back to 100%.
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Latest Updates ( sorted recent to last )
RESOLVED
over 6 years ago - at 11/29/2019 04:32PM
This incident has been resolved.
MONITORING
over 6 years ago - at 11/29/2019 03:58PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 6 years ago - at 11/29/2019 03:47PM
We have identified one of our servers in Asia rejecting calls during establishment. We removed the server from the pool to restore success rates back to 100%.
Latest Toky outages
Problems with calls and registration in South America region - about 4 years ago
Trouble with notification of messages and events - over 4 years ago
General supplier failure - about 5 years ago
Cloud provider incident identified and corrected - over 5 years ago
Cloud provider experiencing an outage - over 5 years ago
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