Outage in TrustPilot

Review publication delay

Resolved Minor

March 14, 2022 - Started about 4 years ago - Lasted 15 days
Official incident page

Incident Report

Users are currently experiencing delays in service reviews, where new reviews and updates like replies and tag modifications are delayed after submission in the Service Reviews page in the business portal. Delays can be up to 15 minutes. The page is still interactive and actions can be submitted without problem. Reviews are similarly delayed from showing on www.trustpilot.com. We apologize for the inconvenience.

Components affected

TrustPilot Business Portal TrustPilot www.trustpilot.com

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Latest Updates ( sorted recent to last )

MONITORING about 4 years ago - at 03/14/2022 05:59PM

Delays in service reviews should be resolved.

INVESTIGATING about 4 years ago - at 03/14/2022 01:55PM

We are continuing to investigate this issue.

INVESTIGATING about 4 years ago - at 03/14/2022 12:41PM

Users are currently experiencing delays in service reviews, where new reviews and updates like replies and tag modifications are delayed after submission in the Service Reviews page in the business portal. Delays can be up to 15 minutes. The page is still interactive and actions can be submitted without problem.

Reviews are similarly delayed from showing on www.trustpilot.com.

We apologize for the inconvenience.

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