Outage in Ultimate AI
Messaging service delays
Resolved Major
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Outage Details
Components affected
Ultimate AI Zendesk Chat Ultimate AI Salesforce Ultimate AI Freshchat Ultimate AI LiveChat.com CRM Integration Ultimate AI Zendesk Support Automation Ultimate AI SunshineLatest Updates ( sorted recent to last )
The issue related to delayed bot messages has been resolved. If you happen to encounter this behavior again, please let us know at support@ultimate.ai.
A fix has been implemented and we are monitoring the system.
The issue has been identified and we are working on a resolution.
We are continuing to investigate this issue.
We are continuing to investigate the issue and will provide further updates once available.
We are currently investigating an issue with our messaging service where we have seen delays in response from bots.
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