Outage in Upserve

Unable to Accept Online Orders

Resolved Minor
February 03, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

Upserve Engineering has received reports of some venues unable to accept Online Orders or other symptomatic behaviors such as Offline Mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode. Engineers are currently working to remediate the issue.
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 02/03/2021 03:24PM

Upserve Engineering has deployed a fix to restore Online Ordering functionality. Impacted venues should continue to see improved performance. Engineers will continue to monitor system performance. Should you need further assistance please contact Upserve Support.

IDENTIFIED about 3 years ago - at 02/03/2021 03:00PM

Upserve Engineering has received reports of some venues unable to accept Online Orders or other symptomatic behaviors such as Offline Mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode. Engineers are currently working to remediate the issue.

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