Outage in VanillaSoft

VoIP Services experiencing SIP 408 Errors

Resolved Major
October 30, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of a possible service outage affecting some of our VoIP services. Our engineers are currently working on addressing and resolving these issues.
Components affected
VanillaSoft VoIP/SMS
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/30/2023 02:14PM

Our VanillaSoft VoIP services are now operational. Thank you for your patience and understanding.

MONITORING 6 months ago - at 10/30/2023 01:30PM

Our engineers have identified and addressed the issues causing the SIP errors. Dialing and receiving calls have been re-established. The team will continue to monitor.

INVESTIGATING 6 months ago - at 10/30/2023 01:21PM

We are investigating reports of a possible service outage affecting some of our VoIP services. Our engineers are currently working on addressing and resolving these issues.

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