Is VanillaSoft Down?
VanillaSoft Status is Up and Running
1618 services available
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VanillaSoft Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 1
- Incidents in the last 30 days
- Reports in the last 12 hours
- 20
- days since last incident
Resolved Minor Networking Issue Causing Outage
Our Google Cloud hosting center is currently experiencing some network issues that are being investigated and that are impacting performance. We will update as soon as possible.
Resolved Minor VanillaSoft brief Outage due to Google Cloud outage
At around 12:50pm EST, there was an outage with VanillaSoft due to our cloud hosting provider, Google Cloud, experiencing networking issues with their global load balancer. Google has identified the issue, and all appears to be back to normal - the outage lasted about 15 minutes, We will continue to monitor the situation.
Resolved Major VoIP is currently down for all customers
VanillaSoft VoIP is currently down for all customers. The team is aware of the issue with working diligently to restore service. We will update with timelines and updates as they become available.
Resolved Minor VS Connect softphone login service disruption
Our softphone provider (Counterpath) has had a data center outage this morning causing our VS Connect softphone login service to fail. They believe they have identified the issue and are currently in the process of restoring the service. VoIP services were not impacted, so service would be uninterrupted for users who were logged in before the issue began. If you would like to read details on the outage, please go to https://support.counterpath.com/hc/en-us/articles/360057898473-Data-Center-Outage-Oct-17
Resolved Minor VoIP outage
We are currently experiencing a VoIP outage that is impacting all of our clients using CMV VoIP. CMV is aware of the issues and are working toward a resolution as soon as possible. We thank you for your patience and understanding.
VanillaSoft Components Status
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Frequently Asked Questions
- Is VanillaSoft down today?
- VanillaSoft seems to be up and running. We've updated the status 4 minutes ago.
- I'm having issues with VanillaSoft, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when VanillaSoft is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when VanillaSoft has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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