Outage in VanillaSoft
VanillaSoft VoIP Inbound and Outbound Call Issue
Resolved Major
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Outage Details
Components affected
VanillaSoft VoIP/SMSLatest Updates ( sorted recent to last )
Our VoIP services are now operational.
Our engineers have identified the issue and have implemented a workaround. Our engineers are currently monitoring the system and will provide an update upon resolution. Again, we thank you for your patience and understanding.
Our engineers are currently investigating a major outage affecting all inbound, outbound, and SMS traffic. This outage is also affecting call center call routing. We will provide an update as soon as the team is able to identify the root cause. We apologize for any inconvenience, and we thank you for your patience.
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