Outage in VMware Workspace ONE

Workspace ONE Access and Hub Services: Connectors unhealthy (All Regions)

Resolved Major
January 30, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Workspace ONE Access and Hub Services is investigating reports of Connectors unable to connect to the Service and marked as unhealthy. There may be limited or no service impact at this time. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Workspace ONE Access - Australia VMware Workspace ONE Workspace ONE Access - US2 VMware Workspace ONE Workspace ONE Access - US1 VMware Workspace ONE Workspace ONE Access - US3 VMware Workspace ONE Workspace ONE Access -Japan VMware Workspace ONE Access - Germany VMware Workspace ONE Workspace ONE Access - UK VMware Workspace ONE Workspace ONE Access - Ireland VMware Workspace ONE Workspace ONE Access - Canada
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/30/2024 08:11AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

MONITORING 3 months ago - at 01/30/2024 07:54AM

Workspace ONE Access and Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

INVESTIGATING 3 months ago - at 01/30/2024 04:51AM

Workspace ONE Access and Hub Services is investigating reports of Connectors unable to connect to the Service and marked as unhealthy. There may be limited or no service impact at this time.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

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