Outage in Weave

Notifications not dismissing

Resolved Minor
January 04, 2023 - Started over 2 years ago - Lasted 14 days
Official incident page

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Outage Details

We have identified an issue with notifications on the Desktop App not dismissing and have issued a fix. Please make sure you are using version 7.50.11 or higher. To check your version, open the desktop app, navigate to settings, then general, and the version will be listed. To ensure your app is up to date, please uninstall and reinstall. Uninstall by following this article: https://www.weavehelp.com/hc/en-us/articles/360060696232 Reinstall by following this article: https://www.weavehelp.com/hc/en-us/articles/360060696152-Download-the-Weave-Desktop-App
Components affected
Weave Desktop Application
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/18/2023 11:41PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/04/2023 07:06PM

We have identified an issue with notifications on the Desktop App not dismissing and have issued a fix. Please make sure you are using version 7.50.11 or higher. To check your version, open the desktop app, navigate to settings, then general, and the version will be listed.
To ensure your app is up to date, please uninstall and reinstall.
Uninstall by following this article: https://www.weavehelp.com/hc/en-us/articles/360060696232
Reinstall by following this article: https://www.weavehelp.com/hc/en-us/articles/360060696152-Download-the-Weave-Desktop-App

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