Check if Wisely is down, official outages, user-reported issues, and outages map.
Wisely is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 48 incidents since started monitoring Wisely status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Wisely outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
03:55 PM UTC
|
Minor
Olo Engage Engineers have identified the issue causing the interruption in service for some users...
|
1 day |
Sep 11, 2025
06:19 PM UTC
|
Minor
We are currently investigating an issue which may lead to inaccurate table status updates in the ...
|
about 1 hour |
Aug 21, 2025
08:24 PM UTC
|
Minor
We are currently investigating degraded service processing order data within Engage. Table status...
|
about 21 hours |
Jun 14, 2025
10:34 PM UTC
|
Minor
We are currently investigating syncing issues with our Host iPad App. This is currently impacting...
|
about 19 hours |
Mar 10, 2025
04:07 PM UTC
|
Major
Olo | Engage is currently experiencing an intermittent interruption in service and some users are...
|
about 1 hour |
Feb 28, 2025
10:04 PM UTC
|
Minor
We are still investigating issues with sending SMS text messages from Host.
|
about 2 hours |
Feb 28, 2025
09:14 PM UTC
|
Minor
We are currently investigating an issue where SMS text messages are not being sent in a timely ma...
|
about 1 hour |
Nov 18, 2024
09:11 PM UTC
|
Minor
Our Guest Data Platform and CRM latency and performance are degraded. Automations may be delayed,...
|
about 3 hours |
Aug 20, 2024
02:39 AM UTC
|
Major
We are currently investigating errors reported with our Engage Dashboard and Host applications.
...
|
about 14 hours |
Aug 15, 2024
04:43 PM UTC
|
Minor
We are currently investigating a reported issue with our downstream email provider, resulting in ...
|
about 3 hours |
See what users are saying about Wisely issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Heather - Tap the wisely app and it just spin and spins . Nothing ever comes up. I restarted my phone still nothing. Been that way all day!.
Brian - I cant login to my wisley.
Robert - Can not log into my Wisely app....
nathan - Wisely website not loading. Wisely app not working.
Kevin - I cannot log into the app or site. .
Jim - It does not allow user log in for account access..
D - it wont let me get past the login screen.
Dia - Upon opening the app, it won't take me to my log-in. It just keeps loading..
Marvia - I can't get it to open. It just continues to spin. .
Stephen - Wisely won't let me sign in..
Ken - Every time I try to log in it says 'There's been a problem. Sorry for the inconvenience, but please try again later.'.
Tameka - Finger login not working .
Markila - Says access denied error 15 I can not login or anything .
Anna - My check was supposed to hit this morning as well as some coworkers and it always hits at same time manager said it the app so people got there’s some didn’t .
David - Wisely cash machines not working in 7-11’s or WaWa convenience stores. Can’t use my card online and can not get cash no matter that I ask for $50.00 and have $600.00 on my Wisely pay card. .
Kate - Wont let me activate an account .
Samantha - I keep trying to log in, but it only shows a continuous loading screen. This goes for both the app and the online website..
Lexie - It is not letting me log in.
David - I have money on my card yet it continuely gets declined.
Terrell - Looks like these clowns are down nation wide. How in the hell does a damn pay card company have an issue where you can't have any access to your own money??? What a damn joke!!! .
J - Won’t let me login into my account and received 3 emails email reset codes that I never requested. .
Ella - I can't access it. I got an email from wisely about a verification code that I didn't request, I can't log in, and the website is blocking me out. The security provider for that website is under construction. I just need to get into wisely and see who tried to access what..
Richard - My company sent payroll early but instead of getting my direct deposit like normal still nothing. My kids and I are hungry.
Clayvon - I can’t get in contact with customer service .
Component | Status |
---|---|
Wisely Dashboard (Web) | OK |
Wisely Host iPad App (iOS) | OK |
Wisely API | OK |
Google Partner API | OK |
SMS Partner (Twilio) | OK |
Wisely Support Email | OK |
Wisely Data Science | OK |
Wisely Billing | OK |
Wisely Tableau Database | OK |
Restaurant management platform that integrates reservations, guest data, and marketing analytics through various tools including a web dashboard, iPad app, and API services.
Monitoring Wisely since March 2023
Tracking 9 Wisely services and regions
7 incidents in 2025
IsDown is a status page aggregator that monitors if Wisely and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Wisely, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Wisely (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Wisely's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Wisely and other services.
IsDown checks Wisely official status page for major/minor outages or downtimes. A major outage is when Wisely experiences a critical issue that severely affects one or more services/regions. A minor incident is when Wisely experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Wisely outage, we send you an alert and update your dashboard and status page.
Wisely and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Wisely status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Wisely publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Wisely and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Wisely but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Wisely and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Wisely and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Wisely down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Wisely outages, IsDown monitors Wisely's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official Wisely status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Wisely in a single dashboard. | ||
Instant Wisely outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Wisely official status and user-reported issues. | ||
Maintenance feed for Wisely | ||
Granular alerts filtering by Wisely components and regions. |
14-day free trial • No credit card required
Wisely isn't down. You can check Wisely status and incident details on the top of the page. IsDown continuously monitors Wisely official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Wisely is currently operational. You can check Wisely status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Wisely being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Wisely official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Wisely last outage was on October 20, 2025 with the title "Amazon Web Services incident"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Wisely and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Wisely is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Wisely's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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