Outage in Wisely

Engage is experiencing email campaign editor saving issues for some users

Resolved Major
March 10, 2025 - Started about 5 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Olo | Engage is currently experiencing an intermittent interruption in service and some users are unable to save or edit email campaigns. Our Engineers are currently investigating and we will continue to provide frequent updates until resolved.
Components affected
Wisely Dashboard (Web)
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 03/10/2025 04:46PM

All email campaigns / templates issues are now resolved.

MONITORING about 5 hours ago - at 03/10/2025 04:37PM

A fix has been implemented by our partner and we are monitoring the results.

IDENTIFIED about 5 hours ago - at 03/10/2025 04:13PM

We’ve identifier an ongoing issue with one of our partners used for our email campaigns.
We are seeing less errors at this time, but still investigating.

INVESTIGATING about 5 hours ago - at 03/10/2025 04:07PM

Olo | Engage is currently experiencing an intermittent interruption in service and some users are unable to save or edit email campaigns. Our Engineers are currently investigating and we will continue to provide frequent updates until resolved.

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