Outage in WithSecure

Webform submission showing error "Please check the data you sent" when trying to file a support ticket.

Resolved Major
December 21, 2023 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

You'll encounter error "Please check the data you sent" while trying to file a support ticket with us. We're in the midst of investigating the root cause and to fix the issue. Meanwhile, please find our support contact number here to file a ticket to us, https://www.withsecure.com/en/support/contact-support/call-support. We sincerely appreciate your patience on this matter and apologize for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/21/2023 09:04AM

This incident has been resolved.

MONITORING 4 months ago - at 12/21/2023 05:35AM

Fix has been identified and deployed.

Meanwhile if you still have issue to submit a support ticket via https://www.withsecure.com/en/support/contact-support/email-support, please clear the browser's cache.

INVESTIGATING 4 months ago - at 12/21/2023 02:06AM

You'll encounter error "Please check the data you sent" while trying to file a support ticket with us.
We're in the midst of investigating the root cause and to fix the issue.

Meanwhile, please find our support contact number here to file a ticket to us, https://www.withsecure.com/en/support/contact-support/call-support.

We sincerely appreciate your patience on this matter and apologize for the inconvenience caused.

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