Outage in WithSecure

WithSecure Elements Endpoint Protection performance issues on MacOS 14 Sonoma

Minor
January 19, 2024 - Started 3 months ago
Official incident page

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Outage Details

We are investigating reports of WithSecure Elements Endpoint Protection causing performance issues on MacOS 14 Sonoma when using applications such as Microsoft Teams and Slack. Other applications may be affected too.
Components affected
WithSecure Endpoints (Clients & Servers)
Latest Updates ( sorted recent to last )
IDENTIFIED 20 days ago - at 04/12/2024 11:34AM

We are preparing to release a new version that will address this issue during April.
There are some steps needed to prepare for the release.
For more information, please see our community:
https://community.withsecure.com/en/kb/articles/31284-pre-announcement-new-withsecure-client-for-macos

INVESTIGATING about 2 months ago - at 03/11/2024 08:29AM

We are continuing the investigation into this issue.

INVESTIGATING 3 months ago - at 01/31/2024 03:41PM

We apologize for the duration of this incident and assure you that we continue working on resolving this issue with the highest priority.

INVESTIGATING 3 months ago - at 01/19/2024 08:49AM

We are investigating reports of WithSecure Elements Endpoint Protection causing performance issues on MacOS 14 Sonoma when using applications such as Microsoft Teams and Slack. Other applications may be affected too.

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