Outage in Workiva

Linking and Comments Impacted in US Production

Resolved Major
February 21, 2023 - Started about 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We have currently received reports of Linking and Comments failing US Production. We have identified the issue and are working on a fix. Customers may encounter error when creating links or adding comments at this time. We will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/21/2023 02:24PM

Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

IDENTIFIED about 2 years ago - at 02/21/2023 12:03PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 02/21/2023 08:33AM

Our engineers are engaged and continue to work on finding a resolution for this issue. We will provide another update once more information becomes available.

*This issue is impacting users on app.wdesk.

IDENTIFIED about 2 years ago - at 02/21/2023 05:29AM

We have currently received reports of Linking and Comments failing US Production. We have identified the issue and are working on a fix. Customers may encounter error when creating links or adding comments at this time. We will provide an update as soon as possible.

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