Is Xendit Direct Debit Down?

Xendit Direct Debit status is operational

IsDown is monitoring Xendit's official status page in real time.

Stats for Xendit Direct Debit official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

79 days

Users reports for Xendit Direct Debit in the last 12 hours

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Monitor and keep track of Xendit Direct Debit's current and past outages

Minor · 3 months ago · lasted about 15 hours

Delay in Payments Processing

Dear customers, We are noticing a degraded experience / delay in payment processing as follow: - Virtual Account creation for some banks will be PENDING - Alfamart creation from Checkout/Invoice will be PENDING Our teams are investigating the issue

Minor · 4 months ago · lasted about 4 hours

UBP Direct Debit disruption

Dear customers, We are currently experiencing a disruption with our UBP direct debit product. We have escalated this to our partner and we are waiting for their resolution. Impact - - Customers will receive a 503: CHANNEL_UNAVAILABLE response when creating DD UBP payments We apologize for any inconvenience caused. Sincerely, Xendit Customer Success

Minor · 4 months ago · lasted about 15 hours

UBP services down time

Dear Customers, We are currently facing a disruption with our partner UBP and they have acknowledge the incident on their end. Impact: Payouts degraded - Remittance will be delayed and kept in PENDING - Delays for PH disbursements and withdrawals Direct debit UBP degraded - Creation of UBP payments will return 503: CHANNEL_UNAVAILABLE response We apologize for the inconvenience and will update you as soon as our partner resolves their incident. Sincerely, Xendit customer success

Minor · 4 months ago · lasted about 1 hour

Intermittent Direct Debit and Checkout service disruption

Dear customers, We observe intermittent database timeout with Payments API requests. Impacted products: - Direct Debit - Checkout Start time: May 22, 4AM GMT+7 We apologize for the inconvenience. Sincerely Xendit Customer Success

Major · 5 months ago · lasted 44 minutes

Disruption on Customer Endpoint

Dear Customers, We are experiencing failures on our customers endpoint. This will impact some of our payment & payout products: Direct Debit, Recurring, Withdrawal, Cards, Ewallet (OVO Tokenization), Batch Disbursement & Remittance. We are investigating this issue currently.

Minor · 5 months ago · lasted about 1 hour

[Degraded] High Latency and 5xx Errors on APIs

Dear customers, We are noticing degraded experience on Xendit APIs affecting less than 1% of traffic. Some API requests may experience high latency that resulted in 5xx errors. Our team is investigating the issue.

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Frequently Asked Questions

Is Xendit Direct Debit down right now? What is Xendit current status?
Xendit seems to be up and running. We've updated the status 39 minutes ago.
Was Xendit Direct Debit down today?
Xendit is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Xendit, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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