Minor · 3 months ago · lasted about 15 hours
Dear customers, We are noticing a degraded experience / delay in payment processing as follow: - Virtual Account creation for some banks will be PENDING - Alfamart creation from Checkout/Invoice will be PENDING Our teams are investigating the issue
Minor · 4 months ago · lasted about 4 hours
Dear customers, We are currently experiencing a disruption with our UBP direct debit product. We have escalated this to our partner and we are waiting for their resolution. Impact - - Customers will receive a 503: CHANNEL_UNAVAILABLE response when creating DD UBP payments We apologize for any inconvenience caused. Sincerely, Xendit Customer Success
Minor · 4 months ago · lasted about 15 hours
Dear Customers, We are currently facing a disruption with our partner UBP and they have acknowledge the incident on their end. Impact: Payouts degraded - Remittance will be delayed and kept in PENDING - Delays for PH disbursements and withdrawals Direct debit UBP degraded - Creation of UBP payments will return 503: CHANNEL_UNAVAILABLE response We apologize for the inconvenience and will update you as soon as our partner resolves their incident. Sincerely, Xendit customer success
Minor · 4 months ago · lasted about 1 hour
Dear customers, We observe intermittent database timeout with Payments API requests. Impacted products: - Direct Debit - Checkout Start time: May 22, 4AM GMT+7 We apologize for the inconvenience. Sincerely Xendit Customer Success
Major · 5 months ago · lasted 44 minutes
Dear Customers, We are experiencing failures on our customers endpoint. This will impact some of our payment & payout products: Direct Debit, Recurring, Withdrawal, Cards, Ewallet (OVO Tokenization), Batch Disbursement & Remittance. We are investigating this issue currently.
Minor · 5 months ago · lasted about 1 hour
Dear customers, We are noticing degraded experience on Xendit APIs affecting less than 1% of traffic. Some API requests may experience high latency that resulted in 5xx errors. Our team is investigating the issue.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?