Minor · about 1 month ago · lasted 39 minutes
Dear Customer, We have detected an issue on our subscription products in production DEVELOPMENT environment. The subscription services in DEV mode of production may not be accessible during this period. Impact to customers operation: Customers may not be able to access the subscription products in PRODUCTION DEV mode. We apologize for any inconvenience it may caused to you and thank you for your patience. If you need further assistance, please reach us at firstname.lastname@example.org. Thank you for your understanding and cooperation. Regards, Xendit Customer Support
Minor · 3 months ago · lasted about 15 hours
Dear customers, We are noticing a degraded experience / delay in payment processing as follow: - Virtual Account creation for some banks will be PENDING - Alfamart creation from Checkout/Invoice will be PENDING Our teams are investigating the issue
Major · 5 months ago · lasted 44 minutes
Dear Customers, We are experiencing failures on our customers endpoint. This will impact some of our payment & payout products: Direct Debit, Recurring, Withdrawal, Cards, Ewallet (OVO Tokenization), Batch Disbursement & Remittance. We are investigating this issue currently.
Minor · 5 months ago · lasted about 1 hour
Dear customers, We are noticing degraded experience on Xendit APIs affecting less than 1% of traffic. Some API requests may experience high latency that resulted in 5xx errors. Our team is investigating the issue.
Minor · 6 months ago · lasted about 1 hour
Dear customer, We're currently experiencing intermittent issues across all products. We are investigating the issue. In the meanwhile, you may experience elevated error rates.
Minor · 6 months ago · lasted 34 minutes
Dear customers, We are detecting an increase of 307 responses on Xendit APIs starting 10:32-10:43pm GMT+7 Our team has identified the issue on our Firewall and implemented the fix We are monitoring the results We apologized for the inconvenience caused
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