Number of Incidents
0 outages
Since last incident
537 days
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Minor · over 1 year ago · lasted less than a minute
DANA eWallets and QRIS payments disruption
Dear Customers We are currenting observing intermittent timeouts on DANA eWallet and DANA QRIS for creation of charge requests. During this disruption, merchants will be able to initiate transactions, but will receive a SERVER_ERROR with a HTTP 500 response on a small percentage of requests (2.10%). We have notified our partner on the error and will keep this page updated as soon as service is recovered on their end. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required. We apologize for the inconvenient caused. Sincerely, Xendit Customer Support
Minor · over 1 year ago · lasted less than a minute
DANA eWallet & QR Codes Intermitten Disruption
Dear customers, We have identified that the service for DANA ewallet and QR Codes is currently facing intermittent disruption. Impact: - DANA payment creation & charge request will receive intermittent SERVER_ERROR with a HTTP 500 response - QR Codes payment creation will receive intermittent SERVER_ERROR with a HTTP 500 response - End-users are unable to complete payment to DANA and will receive an SERVER_ERROR with a HTTP 500 response We are working with our partner to resolve the issue and will update you as soon as we can. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end-users due to the incident: - Retry transactions for which a 500 error is received. Thank you
Minor · over 1 year ago · lasted about 1 hour
DANA eWallet & QR Codes Disruption
Dear customers, We have been informed by our eWallet partner that end-users are unable to login and create payments for their DANA transactions. Impact: - Charge request for DANA can be created, but end-user will be unable to complete payment and will receive an error Our partner has acknowledged the issue and is working on the fix
Minor · over 1 year ago · lasted 14 days
Disruption in DANA Payments and DANA QRIS
Dear customers We have detected issues in the following services: - Partner Dana E-wallet and QRIS intermittent errors in charge creation since 12:38 WIB. - End customer cannot start payment We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
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