Number of Incidents
1 outages
Since last incident
23 days
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Minor · 23 days ago · lasted about 1 hour
VIRTUAL_ACCOUNT BNI Disruption
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNI payments due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Minor · about 1 month ago · lasted about 1 hour
VIRTUAL_ACCOUNT BNI Disruption
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNI payments due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Major · about 1 month ago · lasted about 1 hour
Dear Customer, We have detected issues in the following services: Virtual Account - Partial outage in creating payment and completing payment. - You may receive 5xx error response from Virtual Account Payment creation requests. - You may experience delay in receiving completed payment callback We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Reroute payment to different channels if possible. We apologize for the inconvenience. Sincerely, Xendit customer service
Minor · about 1 month ago · lasted 28 minutes
VIRTUAL_ACCOUNT BNI Disruption
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNI payments due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Major · about 2 months ago · lasted about 1 hour
VIRTUAL_ACCOUNT BNI Disruption
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNI payments due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Minor · 2 months ago · lasted about 3 hours
VIRTUAL_ACCOUNT BNI Disruption
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNI payments due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
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