Minor · 5 days ago · lasted 2 days
Our partner has alerted us of an issue that caused an incorrect payment transaction time We are working actively with the partner to seek clarity and resolve the issue Impacted prefix 88608, 88908
Minor · about 1 month ago · lasted about 2 hours
Dear Valued Customers, We have detected issues with Payments to Mandiri VA (Virtual Accounts) via Mandiri Mobile Banking. Please inform your customers to pay via another channel other than Mandiri Mobile Banking. Sincerely, Xendit Customer Success
Major · about 1 month ago · lasted about 1 hour
Dear Customer, We have detected issues in the following services: Virtual Account - Partial outage in creating payment and completing payment. - You may receive 5xx error response from Virtual Account Payment creation requests. - You may experience delay in receiving completed payment callback We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Reroute payment to different channels if possible. We apologize for the inconvenience. Sincerely, Xendit customer service
Major · 2 months ago · lasted about 8 hours
Dear Valued Customers, We have detected issue with VA expiry Impact: Potential intermittent delay or high latency for VA creation, update and callbacks. Channel: All Channels except BNI and BRI Start time of the event: 1st August 2023, 11 AM We have identified the root cause and are working on fixing it. Sorry for the inconvenience caused. Sincerely, Xendit customer service
Minor · 3 months ago · lasted 38 minutes
Dear customers, We are noticing some delays in VA payments to Indonesian Banks Our teams are investigating the issue
Minor · 3 months ago · lasted about 1 hour
Dear Valued Customers We are currently seeing delay in Invoice with Mandiri Virtual Account channel status updates. Our team is currently investigating on the issues.
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