Outage in Xero

UK: Errors accessing MTD VAT and MTD ITSA

Resolved Major
March 15, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware that some customers trying to access MTD VAT and MTD ITSA are experiencing errors. Our team is investigating this with urgency. Status Last Reviewed: 13:45 UTC
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/15/2023 02:56PM

We have resolved the issue causing errors for some customers when trying to access MTD VAT and MTD ITSA. We apologise for any inconvenience this has caused.

Within 24 hours we’ll update this page with a brief summary.

MONITORING about 1 year ago - at 03/15/2023 02:24PM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 13:24 UTC

INVESTIGATING about 1 year ago - at 03/15/2023 12:07PM

We are aware that some customers trying to access MTD VAT and MTD ITSA are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 13:45 UTC

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