Outage in Xero
Global: Login - some customers may be experiencing issues when logging into Xero
Resolved Minor
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Outage Details
We are aware some customers are experiencing issues when logging into Xero. Our team is investigating this with urgency.
Status Last Reviewed: 6.19pm
Components affected
XeroLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/08/2025 07:58PM
Our team has resolved the issue preventing customers trying to log in to Xero. We apologise for any inconvenience this has caused.
This was due to a bug related to SSO which prevented newly created users from signing in.
MONITORING
10 days ago - at 05/08/2025 07:42PM
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 6.42pm
IDENTIFIED
10 days ago - at 05/08/2025 06:38PM
We have identified what is preventing some customers trying to log in to Xero. We are working to release a fix for this issue.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 7.36pm
INVESTIGATING
10 days ago - at 05/08/2025 06:20PM
We are aware some customers are experiencing issues when logging into Xero. Our team is investigating this with urgency.
Status Last Reviewed: 6.19pm
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