Outage in xMatters
Issue Discovered - Service disruption in North American Region – Web User Interface
Resolved Minor
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Outage Details
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help
Components affected
xMatters API xMatters Mobile App xMatters Voice Notifications xMatters Web Interface xMatters Email Notifications xMatters Conferencing xMatters Integration Platform xMatters SMS NotificationsLatest Updates ( sorted recent to last )
The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
xMatters monitoring tools have identified a potential issue with the xMatters Web User Interface for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help
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