Is Zenoti Down?

Zenoti status is operational

 
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Latest Zenoti Official Outages

We continuously monitor the official Zenoti status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Zenoti outages.

1 Outages in the last 7 days
5 Outages in the last 30 days
6 Days since last incident

Minor Resolved · 6 days ago · lasted about 2 hours

All PODs - Client side issue with AVG and Avast Security AV (AntiVirus) providers

A few customers are having issues while logging in due to AVG and Avast Security AV (AntiVirus) providers as they are inaccurately blocking a specific Zenoti URL page. We are actively working with these providers to fix the problem at their end. As a workaround to this issue, please follow these articles from the AV provider by adding https://ids.zenoti.com/* into the exception list: Customer using AVG: https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-scan-exclusions Customer using Avast: https://support.avast.com/en-in/article/antivirus-scan-exclusions We are actively following up with these providers and will continue to provide further updates.

Minor Resolved · 14 days ago · lasted about 3 hours

Zenoti Payments (Adyen) Degraded Performance

Our payment processor has identified an issue resulting in intermittent connectivity issues and degraded performance for merchants connecting to global endpoints starting at 20:15 CET. This is currently affecting terminal payment processing. Their engineering team has been engaged and is actively trying to resolve the situation. We will provide additional updates within the hour.

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Minor Resolved · 21 days ago · lasted about 4 hours

AMRS01- Delay in Data Refresh for Core Reports and Analytics

We have a Delay in data refresh for Core Reports and Analytics. The problem impacts customers hosted on AMRS01 only. We will send an additional update as soon as we resolve this issue.

Minor Resolved · 27 days ago · lasted about 1 hour

AMRS07- Delay in Data Refresh for Core Reports and Analytics

We have a Delay in data refresh for Core Reports and Analytics. The problem impacts customers hosted on AMRS07 only. We will send an additional update as soon as we resolve this issue.

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Minor Resolved · 28 days ago · lasted about 3 hours

AMRS07- Delay in Data Refresh for Analytics

We have a Delay in data refresh for Analytics reports. The problem impacts customers hosted on AMRS07 only. We will send an additional update as soon as we resolve this issue.

Minor Resolved · about 1 month ago · lasted about 10 hours

Payout Delay February 21st, 2023 (Adyen)

Our Payment Processor has identified an incident that has significantly increased the number of manual reviews for KYC sanction checks. As a result, 71 sub-merchant accounts have been blocked (state as of midnight Feb 20th, 2023) until the review has been passed. Their engineering team is working on an emergency patch to roll back a recent change causing the increase in manual reviews. Subsequently, all checks will be re-run. It can be assumed that after the re-run, most payouts/blocked sub-sellers will be released without additional manual intervention. They are expecting to process the re-run before the last external payout cutoff time today. This means that payouts are expected to be processed today, however with a few hours delay.

Minor Resolved · about 1 month ago · lasted 37 minutes

Zenoti Mobile Degradation - All ASIA and EMEA PODs

We observed higher intermittent login issues across all the ASIA and EMEA PODs on the Zenoti Mobile Application. At this point, the issue has been resolved. We are investigating futher.

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Frequently Asked Questions

Is Zenoti down right now? What is Zenoti current status?
Zenoti seems to be up and running. We've updated the status 10 minutes ago.
Was Zenoti down today?
Zenoti is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Zenoti, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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