Check if Skio is down, official outages, user-reported issues, and outages map.
Skio is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Skio status data.
IsDown has tracked 36 incidents since started monitoring Skio status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 05, 2025
11:22 AM EDT
|
Major
We are currently investigating an issue causing extreme slowness for some merchants and customers...
|
about 23 hours |
Jul 18, 2025
05:53 AM EDT
|
Minor
We are currently investigating an issue preventing our 4 digit login codes from being sent via em...
|
about 2 hours |
Jun 19, 2025
11:18 AM EDT
|
Major
We are currently investigating an issue causing the Analytics Dashboard to show zero revenue for ...
|
about 3 hours |
Jun 17, 2025
11:43 AM EDT
|
Minor
We've identified an issue preventing some staff members (but not Admin level staff) from logging ...
|
about 5 hours |
Jun 12, 2025
02:30 PM EDT
|
Minor
Google Cloud Platform is experiencing service disruptions and affecting analytics dashboards, cau...
|
about 2 hours |
Jun 05, 2025
12:37 PM EDT
|
Minor
We are currently investigating this issue.
|
about 1 hour |
Jun 03, 2025
01:23 PM EDT
|
Minor
We're currently investigating an issue that is causing the Skio Dashboard and Customer Portal to ...
|
about 2 hours |
May 29, 2025
09:01 AM EDT
|
Minor
We are currently experiencing an issue where logging into the Skio Dashboard is slow. We're inves...
|
42 minutes |
May 16, 2025
05:02 AM EDT
|
Major
We are currently investigating an app-wide outage that is preventing merchants from logging into ...
|
about 10 hours |
May 14, 2025
11:06 AM EDT
|
Minor
Some merchants and customers may experience slowness when attempting to log in or navigate the Sk...
|
about 3 hours |
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Component | Status |
---|---|
Skio Charge Processing | OK |
Skio Customer Portal | OK |
Skio Merchant Portal | OK |
Skio API | OK |
Skio Webhooks | OK |
Shopify | OK |
Postmark | OK |
Twilio SMS (Skio SMS) | OK |
Subscription management platform integrated with Shopify, featuring charge processing, customer and merchant portals, SMS notifications, and API support for enhanced customization.
Monitoring Skio since January 2025
Tracking 8 Skio services and regions
19 incidents in 2025
Skio isn't down. You can check Skio status and incident details on the top of the page. IsDown continuously monitors Skio official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Skio is currently operational. You can check Skio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Skio being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Skio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Skio last outage was on August 05, 2025 with the title "Skio Merchant Portal Access Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Skio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Skio is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Skio's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Skio with maximum flexibility
IsDown monitors Skio for major outages. A major outage is when Skio experiences a critical issue that severely affects one or more services/regions. When Skio marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Skio status page for minor outages. A minor outage is when Skio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Skio status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Skio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Skio and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Skio and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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