Check if Smart Send is down, official outages, user-reported issues, and outages map.
Smart Send is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Smart Send status data.
IsDown has tracked 19 incidents since started monitoring Smart Send status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Dec 17, 2021
01:09 PM UTC
|
Minor
GLS servers are currently having temporarily down periods with a server 500 error.
|
3 months |
Jul 08, 2021
12:59 PM UTC
|
Minor
Shopify app is currently unavailable. We are investigating the issue with long response time from...
|
9 months |
Jun 08, 2021
10:11 AM UTC
|
Minor
Some pickup points from PostNord are returned without a GPS coordinate which makes it impossible ...
|
10 months |
May 31, 2021
06:34 AM UTC
|
Major
An issue from a subcontractor is causing issues when saving a booked PDF shipping label in the da...
|
10 months |
Dec 07, 2020
12:21 PM UTC
|
Minor
We are currently investigating this issue.
|
over 1 year |
Sep 18, 2020
01:00 PM UTC
|
Minor
We are currently investigating this issue.
|
over 1 year |
Sep 08, 2020
02:00 AM UTC
|
Minor
Disturbance on pasoftonline caused by a maintenance issue.
https://unifaun.statuspage.io/#past-i...
|
over 1 year |
Sep 03, 2020
01:00 PM UTC
|
Minor
GLS has an issue with their system that results in errors when trying to creating labels.
|
over 1 year |
Aug 25, 2020
12:00 AM UTC
|
Minor
DAO is currently experiencing long response times on their API. DAO is working on the issue.
|
over 1 year |
Jun 24, 2020
10:00 PM UTC
|
Minor
Different disturbances on pacsoftonline.com including unifaunonline and deliverycheckout.
|
almost 2 years |
No comments yet
Component | Status |
---|---|
Smart Send Dashboard | OK |
Shipments and shipping labels | OK |
Pick-up points | OK |
Carrier EDI (used for shipping labels) | OK |
Website | OK |
Logistics management system that tracks and manages shipments, parcels, and items with main, legacy, and backup server support. Provides detailed access to shipment data including sender and receiver details.
Monitoring Smart Send since February 2021
Tracking 38 Smart Send services and regions
0 incidents in 2025
Smart Send isn't down. You can check Smart Send status and incident details on the top of the page. IsDown continuously monitors Smart Send official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Smart Send is currently operational. You can check Smart Send status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Smart Send being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Smart Send official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smart Send last outage was on December 17, 2021 with the title "GLS Server incident"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smart Send and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Smart Send is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smart Send's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Smart Send's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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