Check if Zuora is down, official outages, user-reported issues, and outages map.
Zuora is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 601 incidents since started monitoring Zuora status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zuora outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 17, 2025
04:31 PM EDT
|
Minor
Zuora 360 sync in sandbox tenants is failing when Invoice and its child objects are attempted to ...
Our Engineering teams have identified an issue where Zuora 360 sync is failing with “There has b...
|
about 5 hours |
|
Oct 15, 2025
05:57 AM EDT
|
Minor
This incident impacted during 10/15/2025 2:20:50 AM PST until 10/15/2025 02:26:50 AM. We are cont...
|
24 minutes |
|
Sep 03, 2025
06:02 PM EDT
|
Major
We have observed that the Zuora to Salesforce sync is experiencing failures when attempting to ge...
|
about 4 hours |
|
Jul 23, 2025
02:48 PM EDT
|
Minor
We are having an Application issue with Service: Zephr. We are seeing elevated error rates in us-...
|
about 5 hours |
|
Jul 21, 2025
02:33 PM EDT
|
Minor
We are actively investigating the issue.
|
about 2 hours |
|
Jul 20, 2025
07:21 AM EDT
|
Minor
NA Production UI for Revenue was not accessible from 4 am PST. This is now resolved and we conti...
|
about 3 hours |
|
Jun 12, 2025
03:26 PM EDT
|
Major
We’re investigating intermittent 502 errors affecting some production sites. The issue appears to...
|
about 1 hour |
|
Jun 04, 2025
09:35 AM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
1 day |
|
Jun 03, 2025
10:51 AM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
about 1 hour |
|
Jun 02, 2025
10:58 AM EDT
|
Major
We are currently investigating this issue.
|
about 3 hours |
See what users are saying about Zuora issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Revy - www.zuora.com logging us out.
Anto - when I try to search in the search bar it goes into time out and gives no results.
Dario - A system error occur when i try to login to my NA tenant.
Chris - Unable to connect to Zuora to update billing details on our internal platform.
Gabby - Multiple users unable to log into Zuora across multiple browsers.
mike - unable to login to zuora page non responsive.
Lina - Cannot access zuora, 504 time out.
Sonal - Logging out of sandbox automatically .
Mateusz - SOAP API, REST API not responding at all.
Jegan - Unable to login. Getting this error: A system error has occurred. Login failed..
Ariful - 504 Gateway timeout.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Zuora. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Subscription management platform that provides tools for billing automation, analytics, and API integrations in both production and sandbox environments.
Monitoring Zuora since May 2021
Tracking 41 Zuora services and regions
33 incidents in 2025
IsDown is a status page aggregator that monitors if Zuora and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Zuora, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Zuora (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Zuora's 41 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zuora and other services.
IsDown checks Zuora official status page for major/minor outages or downtimes. A major outage is when Zuora experiences a critical issue that severely affects one or more services/regions. A minor incident is when Zuora experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Zuora outage, we send you an alert and update your dashboard and status page.
Zuora and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Zuora status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zuora publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zuora and all their 41 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Zuora but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zuora and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Zuora and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Zuora down?'
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While Downdetector relies on user-submitted reports to detect Zuora outages, IsDown monitors Zuora's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Zuora status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Zuora in a single dashboard. | ||
| Instant Zuora outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Zuora official status and user-reported issues. | ||
| Maintenance feed for Zuora | ||
| Granular alerts filtering by Zuora components and regions. |
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Zuora isn't down. You can check Zuora status and incident details on the top of the page. IsDown continuously monitors Zuora official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zuora is currently operational. You can check Zuora status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zuora being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zuora official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zuora last outage was on October 17, 2025 with the title "Zuora 360 sync in sandbox tenants is failing when Invoice and its child objects are attempted to sync"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zuora and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Zuora is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zuora's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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