Outage in 360dialog

Error. Application request limit reached

Resolved Minor
September 09, 2024 - Started about 1 year ago - Lasted about 22 hours

Incident Report

We are aware of an issue that is impacting some activities on the 360dialog Hub and API. Our engineering team is currently investigating it. We do not currently have a resolution ETA but we'll update again as soon as possible.
Components affected
360dialog WhatsApp Business API Number Setup

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 09/06/2024 08:00AM

We are aware of an issue that is impacting some activities on the 360dialog Hub and API. Our engineering team is currently investigating it. We do not currently have a resolution ETA but we'll update again as soon as possible.

MONITORING about 1 year ago - at 09/09/2024 12:00AM

The majority of functionality has been restored to normal.

Latest 360dialog outages

Support Widget Unavailable - 8 days ago
Some disruptions to fetching of message templates - about 2 months ago
Meta Issue - Templates not always duplicated during migration - 2 months ago
Some disruptions to 360Dialog Client Hub - 3 months ago
Meta incident - Per Message Pricing enabled before 1.07.2025 - 4 months ago

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