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3DS Outscale Outage History

Every past 3DS Outscale outage tracked by IsDown, with detection times, duration, and resolution details.

There were 161 3DS Outscale outages since June 2021. The 60 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 21, 2026

May 2026: Degradation of the Storage service on eu-west-2

Detected May 21, 2026 12:17 PM EDT · Resolved May 22, 2026 2:20 AM EDT · Duration about 14 hours

The 3DS Outscale Storage service in the eu-west-2 region experienced degradation affecting persistent storage for 14 hours. The service was restored after teams worked to stabilize the system, with the incident being fully resolved and closed.

Major May 21, 2026

May 2026: [All Region] Cockpit unavailable

Detected May 21, 2026 5:11 AM EDT · Resolved May 22, 2026 2:20 AM EDT · Duration about 21 hours

The 3DS Outscale Cockpit management interface was completely unavailable across all regions for 21.2 hours, preventing users from accessing the platform's control panel. The service team investigated and restored functionality, followed by a monitoring period to ensure stability. The incident was fully resolved with normal Cockpit access restored.

Major April 30, 2026

April 2026: [EU-WEST-2] Incident API / API Incident

Detected Apr 30, 2026 10:30 PM EDT · Resolved May 2, 2026 3:18 AM EDT · Duration 1 day

3DS Outscale's EU-WEST-2 region experienced a major API incident that affected both the API and Web UI services for 28.8 hours. A fix was deployed and the service was monitored to ensure stability. The incident was resolved with no further anomalies detected during the monitoring phase.

Major April 7, 2026

April 2026: [EU-WEST-2] OKS API incident

Detected Apr 7, 2026 12:56 PM EDT · Resolved Apr 7, 2026 4:18 PM EDT · Duration about 3 hours

A major incident affected the 3DS Outscale OKS (Kubernetes) service API in the EU-WEST-2 region for 3.4 hours. The service was placed in read-only mode, allowing cluster read operations and existing cluster functionality via kube-api to continue, while create, update, upgrade, and delete operations for clusters and projects were temporarily disabled. The incident was fully resolved with all API operations restored.

Major April 7, 2026

April 2026: [EU-WEST-2] OKS API : Read Mode activated

Detected Apr 7, 2026 8:10 AM EDT · Resolved Apr 7, 2026 10:44 AM EDT · Duration about 3 hours

The 3DS Outscale OKS service API in the EU-WEST-2 region was placed into read-only mode for 2.6 hours to reduce service impact. During this time, cluster and project creation, updates, upgrades, and deletion operations were temporarily disabled via the OKS API, while read operations and existing cluster operations through the kube-api remained functional. The service was restored to full functionality after read mode was deactivated.

Major April 2, 2026

April 2026: [US-EAST-2] Network Incident

Detected Apr 2, 2026 6:37 AM EDT · Resolved Apr 3, 2026 9:45 AM EDT · Duration 1 day

A network incident in the US-EAST-2 region prevented newly created virtual machines from being accessible from the Internet for 27.1 hours, while existing VMs continued to operate normally and internal VM networking remained functional. The incident affected the public network component, with teams identifying the root cause and implementing a fix. The issue has been resolved and all services are now operating normally.

Minor March 24, 2026

March 2026: [EU-WEST-2] Incident API

Detected Mar 24, 2026 9:34 AM EDT · Resolved Mar 25, 2026 6:32 AM EDT · Duration about 21 hours

The 3DS Outscale API in the EU-WEST-2 region experienced degraded response times for 21 hours. The incident was identified, monitored for stability, and subsequently resolved with the API returning to full operational status.

Major March 16, 2026

March 2026: [EU-WEST-2] OKS API : Read Mode activated

Detected Mar 16, 2026 10:32 AM EDT · Resolved Mar 16, 2026 12:19 PM EDT · Duration about 2 hours

The 3DS Outscale OKS (Kubernetes) service in the EU-WEST-2 region experienced a major incident that required activating read-only mode on the API to reduce service impact. During the 1.8-hour outage, users could perform read operations on clusters and continue working within existing clusters via kube-api, but create, update, upgrade, and delete operations for clusters were temporarily disabled. The service was fully restored to normal operations after read mode was deactivated.

Major March 16, 2026

March 2026: [EU-WEST-2] Incident API / API Incident

Detected Mar 16, 2026 10:10 AM EDT · Resolved Mar 17, 2026 11:23 AM EDT · Duration 1 day

3DS Outscale experienced a major API incident in the EU-WEST-2 region that lasted 25.2 hours, affecting API functionality and services. The incident was identified and service was restored, followed by extended monitoring to ensure stability. The incident was fully resolved with normal service operations confirmed.

Major March 13, 2026

March 2026: [EU-WEST-2] API Incident

Detected Mar 13, 2026 9:21 AM EDT · Resolved Mar 13, 2026 10:59 AM EDT · Duration about 2 hours

The 3DS Outscale API in the eu-west-2 region experienced a partial service disruption for approximately 35 minutes (13:15-13:50 UTC+1). The incident was caused by latency issues that have been fully resolved, and the API service has been completely restored.