Outage in 8x8

8x8 Admin Console performance issues

Resolved Minor
February 05, 2024 - Started over 1 year ago - Lasted 36 minutes
Official incident page

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Outage Details

8x8 is investigating reports of the 8x8 Admin Console admin portal not loading pages or performing very slowly. We are currently investigating the issue and will provide updates as they become available. 
Components affected
8x8 Admin Console (AC) 8x8 Admin Console (AC) 8x8 Service portals 8x8 Americas 8x8 Service portals 8x8 Service portals 8x8 EMEA 8x8 APAC 8x8 Admin Console (AC)
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 02/05/2024 04:17PM

8x8 is investigating reports of the 8x8 Admin Console admin portal not loading pages or performing very slowly. We are currently investigating the issue and will provide updates as they become available. 

IDENTIFIED over 1 year ago - at 02/05/2024 04:30PM

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

MONITORING over 1 year ago - at 02/05/2024 04:45PM

8x8 engineers have identified the cause and have taken action to mitigate the symptoms. We expect the service to be functional at this time. We are currently monitoring for stability. We will continue to provide updates as they become available and we apologize for the inconvenience. 

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