Outage in 8x8

Admin Console pages slow to load or not loading

Resolved Minor
April 04, 2024 - Started over 1 year ago - Lasted 36 minutes
Official incident page

Incident Report

8x8 is investigating reports of the Admin Console loading pages slowly or receiving an error when attempting. We are currently investigating the issue. All other systems are operational at this time including telephony and other web services. We'll provide updates as this becomes available.
Components affected
8x8 Admin Console (AC) 8x8 Admin Console (AC) 8x8 Admin Console (AC) 8x8 Service portals 8x8 Service portals 8x8 Service portals 8x8 APAC 8x8 Americas 8x8 EMEA

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 04/04/2024 02:28PM

8x8 is investigating reports of the Admin Console loading pages slowly or receiving an error when attempting. We are currently investigating the issue. All other systems are operational at this time including telephony and other web services. We'll provide updates as this becomes available.

MONITORING over 1 year ago - at 04/04/2024 02:51PM

8x8 has implemented mitigation and we see performance return back to normal and pages are now loading successfully. We are currently monitoring and will provide an update once fully confirmed. 

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