Outage in 8x8

8x8 endpoint connectivity issues

Resolved Minor
June 03, 2024 - Started 23 days ago - Lasted 9 minutes
Official incident page

Need to monitor 8x8 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including 8x8, and never miss an outage again.
Start Free Trial

Outage Details

8x8 Is currently investigating an endpoint connectivity issue where the error "Unable to connect to phone service". We are working on resolving the issue and updates will be provided as they become available. 
Components affected
8x8 Inbound 8x8 Outbound 8x8 Deskphones 8x8 WorkM (VOM) 8x8 WorkD (VOD)
Latest Updates ( sorted recent to last )
INVESTIGATING 23 days ago - at 06/03/2024 12:54PM

8x8 Is currently investigating an endpoint connectivity issue where the error "Unable to connect to phone service". We are working on resolving the issue and updates will be provided as they become available. 

Latest 8x8 outages

8x8 Agent Workspace page loading incorrectly - about 17 hours ago
8x8 Multifactor Authentication (MFA) SMS not being recieved - 6 days ago
8x8 Work Voicemail transcription and email availability - 8 days ago
8x8 Support portal not loading: https://support-portal.8x8.com/ - 8 days ago
Outbound email issues in Contact Center in AU - 8 days ago

Everything you need to monitor all your vendors' statuses

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3188 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE