Outage in 8x8
Inbound call issues to AU to 1300 and 1800 numbers
Resolved Minor
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Outage Details
Components affected
8x8 APAC 8x8 Inbound 8x8 Work Calling 8x8 Contact Center SY1 8x8 Contact Center 8x8 AU1Latest Updates ( sorted recent to last )
8x8 is receiving reports of issues connecting to 1300 and 1800 numbers from Telstra mobiles. We are investigating this issue and will provide updates as soon as they become available.
Our underlying carrier has confirmed that the issue appears to be isolated to Telstra callers. We will continue to work with them to resolve this issue. We apologize for any inconvenience caused.
We are continuing to work with the underlying carrier to resolve this issue. We will provide further updates once they become available. We apologize for any inconvenience caused.
We are seeing improvements in calls connecting to 1300 and 1800 numbers. We will continue to monitor until we receive confirmation that the issue has been resolved. We appreciate your patience while we address this issue.
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