Outage in 8x8
Inbound calling issues - UK region
Resolved Minor
April 16, 2025 - Started about 2 months ago
- Lasted about 1 hour
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Outage Details
8x8 is currently investigating reports with issues with some inbound calls to queues in the UK region. We are investigating this issue and will provide updates as soon as they are available.
Latest Updates ( sorted recent to last )
about 2 months ago - at 04/16/2025 02:01PM
[in progress]
We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience.
We will provide further update as they become available and we again apologize for the inconvenience.
about 2 months ago - at 04/16/2025 01:45PM
8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.
about 2 months ago - at 04/16/2025 01:29PM
8x8 has identified the issue causing queues to not reflect updates, leading to issues with inbound calls routing. Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.
about 2 months ago - at 04/16/2025 01:08PM
8x8 is currently investigating reports with issues with some inbound calls to queues in the UK region. We are investigating this issue and will provide updates as soon as they are available.
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