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Outage in Sangoma

Login Issue - store.sipstation.com

Resolved Minor
May 25, 2026 - Started 4 days ago - Lasted about 17 hours
Official incident page

Incident Report

Summary AI Generated

A small subset of Sangoma customers experienced login failures on store.sipstation.com for 17.1 hours. The issue was identified and investigated, with a fix implemented and monitored before full resolution. The incident affected customer access to the SIPstation store portal.

A small subset of customers has reported being unable to log in to store.sipstation.com. The issue has been identified, and we are currently conducting a thorough investigation to determine and implement an appropriate resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/26/2026 12:20PM

This incident has been resolved.

MONITORING 4 days ago - at 05/25/2026 07:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 05/25/2026 07:13PM

A small subset of customers has reported being unable to log in to store.sipstation.com. The issue has been identified, and we are currently conducting a thorough investigation to determine and implement an appropriate resolution.

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