Outage in Sangoma
Queue Issue - Business Voice
Minor
June 19, 2026 - Started about 1 hour ago
Official incident page
Official incident page
Incident Report
We have discovered an issue with queue calls not being forwarded to agents that is currently affecting Business Voice. Our engineering team is actively investigating the matter.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 06/19/2026 02:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 hour ago - at 06/19/2026 02:30PM
We have discovered an issue with queue calls not being forwarded to agents that is currently affecting Business Voice. Our engineering team is actively investigating the matter.
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