Outage in AARNet Support

Cloudstor Activity notification email backlog (NO SERVICE IMPACT)

Resolved Minor
October 20, 2022 - Started over 2 years ago
Official incident page

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Outage Details

You are receiving this notification because you have been identified as an active CloudStor user and therefore are subscribed to AARNet Service's status notifications. We have identified an issue with Activity log notification emails and applied a fix for it - this unfortunately means that some of you will receive an email informing you of activities potentially going back from July 2022 to current date. These activities should match against the activities logged in the "Activity" tab if you were using the CloudStor portal so there is no service or security concerns with these emails - however we understand that they might cause some confusions with our users. We would like to apologize in advance for the inconvenience caused and please do not hesitate to contact us at https://www.aarnet.edu.au/contact-us should you have further questions/inquiries on this. Thank You, The CloudStor Team
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/24/2022 08:28PM

This incident has been resolved.

MONITORING over 2 years ago - at 10/20/2022 11:25PM

You are receiving this notification because you have been identified as an active CloudStor user and therefore are subscribed to AARNet Service's status notifications.

We have identified an issue with Activity log notification emails and applied a fix for it - this unfortunately means that some of you will receive an email informing you of activities potentially going back from July 2022 to current date. These activities should match against the activities logged in the "Activity" tab if you were using the CloudStor portal so there is no service or security concerns with these emails - however we understand that they might cause some confusions with our users. We would like to apologize in advance for the inconvenience caused and please do not hesitate to contact us at https://www.aarnet.edu.au/contact-us should you have further questions/inquiries on this.

Thank You,
The CloudStor Team

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