Outage in Abstract

Issues with displaying collections, missing files, and other errors in Abstract desktop and web app

Resolved Minor
October 12, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We’re actively investigating issues displaying collections, missing files, and other errors in the Abstract desktop and the web app.
Components affected
Abstract Web App

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/12/2022 02:31PM

We've implemented a fix for this incident and we're monitoring the results.

IDENTIFIED about 3 years ago - at 10/12/2022 02:15PM

We've identified the cause of the issue affecting collections, files, and syncing, and we're implementing a fix.

INVESTIGATING about 3 years ago - at 10/12/2022 01:40PM

We’re actively investigating issues displaying collections, missing files, and other errors in the Abstract desktop and the web app.

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