Check if Actionstep is down, official outages, user-reported issues, and outages map.
Actionstep is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 97 incidents since started monitoring Actionstep status in November 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Actionstep outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
12:50 PM EDT
|
Minor
Microsoft is currently experiencing a service degradation affecting multiple Microsoft 365 servic...
|
about 6 hours |
|
Oct 21, 2025
07:05 PM EDT
|
Minor
Our main website (actionstep.com) is currently undergoing maintenance and may be temporarily unav...
|
36 minutes |
|
Oct 20, 2025
11:39 AM EDT
|
Major
We are writing to inform that our team is aware of an outage affecting Us-East-1 that began on Oc...
|
about 5 hours |
|
Oct 20, 2025
11:38 AM EDT
|
Minor
We are currently investigating an issue related to a widespread AWS outage affecting multiple ser...
|
about 1 hour |
|
Oct 13, 2025
06:40 PM EDT
|
Major
We are writing to inform that our team is aware of an outage affecting the Actionstep Stagings sy...
|
13 minutes |
|
Oct 13, 2025
06:22 PM EDT
|
Major
We are currently investigating this issue.
|
7 minutes |
|
Oct 13, 2025
07:33 AM EDT
|
Major
We are writing to inform you that our team is aware of an outage affecting the Actionstep system ...
|
about 1 hour |
|
Oct 03, 2025
04:26 AM EDT
|
Minor
Issue Identified > Reports, document generation, and the Gmail/Outlook add-ins, which are current...
Our team has identified an issue impacting Reports, document generation, and the Gmail/Outlook ad...
|
about 1 hour |
|
Sep 19, 2025
01:45 PM EDT
|
Major
Our team has identified an issue with Document Management in the Actionstep Practice Management p...
|
about 2 hours |
|
Aug 15, 2025
02:03 PM EDT
|
Major
We are writing to inform that our team is aware of an outage affecting the Actionstep Practice Ma...
|
14 minutes |
See what users are saying about Actionstep issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
karen.swart@separoviclawyers.com - Cannot generate documents through ActionStep..
ActionStep Practice Management is down for my practice (and the whole Eastern US), still.
Unexpected API Error (503) - unable to log into Actionstep - affecting 7 users in our office.
Getting 503 error when trying to log in.
503 Service Temporarily Unavailable.
Error Code 503 Service Temporarily Unavailable.
John - Our entire office has lost access to Actionstep despite having unfettered access to all other internet-based programs..
Bad Gateway Launch Pad - Unexpected API Error (502).
Euro server seems to be down.
Tina - Error 403 - Forbidden when attempting to upload to the portal for the client .
Amanda - emails are unable to be saved to relevant file - the program tells us 'Something went wrong'.
Anthony - 500 Internal Server Error when trying to access certain cases..
Laurie - It's not loading on the website.
Blaire - Getting a 503 inoperable message..
Liam - 502 Bad Gateway Error (US West).
Russ - us-east-1.actionstep.com redirected you too many times..
Natalie - Actionstep is not working and we got Bad Gateway Error! message.
Danny - Bad Gateway error on login.
Margot - Bad Gateway error on all our user computers.
Jenny - Bad Gateway error, can't load anything. .
Michael - Not loading for our whole company.
Farah - Bad Gateway Error! This server was acting as a gateway and received an invalid response from an upstream server. This error has been logged and the operations team notified..
Katherine - Cannot sync emails to Actionstep.
Clare - Will not open any word documents in Actionstep for all users of Actionstep in the office and also will not save emails in actionstep. .
| Component | Status | Details |
|---|---|---|
| Auckland Office status | OK | View details |
| Australia status | OK | View details |
| Canada status | OK | View details |
| Login / Launchpad status | OK | View details |
| Singapore status | OK | View details |
| United Kingdom status | OK | View details |
| USA (East) status | OK | View details |
| USA (West) status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Actionstep. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Legal practice management software providing tools for case management, billing, and client data, with dedicated support across multiple global regions.
Monitoring Actionstep since November 2021
Tracking 8 Actionstep services and regions
18 incidents in 2025
IsDown is a status page aggregator that monitors if Actionstep and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Actionstep, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Actionstep (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Actionstep's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Actionstep and other services.
IsDown checks Actionstep official status page for major/minor outages or downtimes. A major outage is when Actionstep experiences a critical issue that severely affects one or more services/regions. A minor incident is when Actionstep experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Actionstep outage, we send you an alert and update your dashboard and status page.
Actionstep and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Actionstep status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Actionstep publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Actionstep and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Actionstep but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Actionstep and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Actionstep and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Actionstep down?'
Start Monitoring for Free
While Downdetector relies on user-submitted reports to detect Actionstep outages, IsDown monitors Actionstep's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Actionstep status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Actionstep in a single dashboard. | ||
| Instant Actionstep outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Actionstep official status and user-reported issues. | ||
| Maintenance feed for Actionstep | ||
| Granular alerts filtering by Actionstep components and regions. |
14-day free trial • No credit card required
Actionstep isn't down. You can check Actionstep status and incident details on the top of the page. IsDown continuously monitors Actionstep official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Actionstep is currently operational. You can check Actionstep status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Actionstep being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Actionstep official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Actionstep last outage was on October 29, 2025 with the title "Microsoft Outage Impacting All Actionstep Servers — Oct 29 2025"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Actionstep and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Actionstep is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Actionstep's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required