Outage in Actionstep

Temporary server outage

Resolved Major

September 19, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will provide an update as soon as possible.

Components affected

Actionstep Australia Actionstep Auckland Office

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/19/2023 04:02AM

This incident has been resolved.

MONITORING over 2 years ago - at 09/19/2023 02:32AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/19/2023 01:30AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 09/19/2023 01:29AM

The issue has been identified and a fix is being implemented.

MONITORING over 2 years ago - at 09/19/2023 12:29AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 09/18/2023 11:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/18/2023 10:50PM

The issue has been identified and a fix is being implemented.

MONITORING over 2 years ago - at 09/18/2023 10:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/18/2023 10:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 09/18/2023 10:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 09/18/2023 09:45PM

One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will provide an update as soon as possible.

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