Microsoft 365 features impacted by a Microsoft service issue

Update: Microsoft has begun restoring Microsoft 365 services, and Actionstep features that connect to Microsoft 365 are resuming normal operation. This includes Outlook email and calendar sync, Microsoft Word document generation, and OneDrive/SharePoint document access.

Microsoft has advised that some customers may still experience issues while recovery continues. Any emails or calendar items that didn’t sync during the outage should catch up automatically as the connection stabilizes. All other Actionstep features are working normally.

Microsoft is posting progress updates on their service health page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

We’ll post our next update once Microsoft confirms service is fully restored, or sooner if anything

Update: The Microsoft 365 outage is still ongoing, and Microsoft is working to restore service. Until then, Actionstep features that connect to Microsoft 365 may be unavailable or slow, including Outlook email and calendar sync, Microsoft Word document generation, and OneDrive/SharePoint document access.

No action is needed on your end, and all other Actionstep features are working as normal. Once Microsoft restores service, these features should resume automatically. Any emails or calendar items that didn’t sync during the outage should catch up once the connection is restored.

You can check Microsoft’s latest progress on their service health page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

We’ll update this page when service is restored, or sooner if anything changes.

Update: Microsoft is continuing to work on the Microsoft 365 service outage. Actionstep features that connect to Microsoft 365 may still be unavailable or slow, including Outlook email and calendar sync, Microsoft Word document generation, and OneDrive/SharePoint document access.

No action is needed on your end, and all other Actionstep features are working as normal. Once Microsoft restores service, these features should resume automatically. Any emails or calendar items that didn’t sync during the outage should catch up once the connection is restored.

Microsoft is posting progress updates on their service health page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

We’ll post our next update once service is restored, or sooner if anything changes.

Microsoft is still working to resolve the service outage affecting Microsoft 365. Until it’s fixed, Actionstep features that rely on Microsoft 365 may remain unavailable or slow to respond. These include Outlook email and calendar sync, Microsoft Word document generation, and OneDrive/SharePoint document access.

No action is needed on your end, and all other Actionstep features are working as normal. Once Microsoft restores service, these features should resume automatically. Any emails or calendar items that didn’t sync during the outage should catch up once the connection is restored.

You can follow Microsoft’s progress on their service health status page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

We’ll keep monitoring and post another update when service is restored, or sooner if anything changes.

We’re aware of an issue affecting Microsoft 365 features within Actionstep, including Outlook email and calendar sync, Microsoft Word document generation, and OneDrive/SharePoint document access. This is caused by a service outage on Microsoft’s end, and some of these features may be unavailable or slow to respond until Microsoft resolves it.

You can follow Microsoft’s progress on their Microsoft service health status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

We’re monitoring the situation and will post an update here once service is restored.