Outage in Ada
Investigating issues with Ada Voice service
Resolved Minor
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Outage Details
Some customers are experiencing issues with our Voice services, which are affecting chatters interacting with Ada Voice bots.
We’re aware of the issue, and our team is actively working to get everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 05/12/2025 08:37PM
This incident has been resolved.
MONITORING
27 days ago - at 05/12/2025 08:18PM
A fix has been implemented and we are monitoring results. The issue is currently limited to utilization of Boosted Terms. All other related issues are resolved at this time.
INVESTIGATING
27 days ago - at 05/12/2025 08:01PM
Some customers are experiencing issues with our Voice services, which are affecting chatters interacting with Ada Voice bots.
We’re aware of the issue, and our team is actively working to get everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
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