Outage in Adeptcore

PHX Datacenter Connectivity Issues

Minor
July 08, 2025 - Started 4 months ago
Official incident page

Incident Report

We are currently aware of ongoing intermittent issues with connectivity to some Horizon instances at our PHX Datacenter. We are actively working to identify the issue and resolve it as quickly as possible with the Datacenter. We will be updating this post with any new information we gather.

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Latest Updates ( sorted recent to last )
MONITORING 4 months ago - at 07/08/2025 01:56PM

The intermittent issues related to connectivity that we identified earlier have all subsided as of 8:13 AM CST and have not re-occurred. The intermittent issue only affected a small group of tenant environments. At this time, we have not identified any underlying issues on our infrastructure that would have caused this temporary network blip but will continue to monitor the connection.

INVESTIGATING 4 months ago - at 07/08/2025 01:11PM

We are currently aware of ongoing intermittent issues with connectivity to some Horizon instances at our PHX Datacenter. We are actively working to identify the issue and resolve it as quickly as possible with the Datacenter. We will be updating this post with any new information we gather.

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