Outage in AdvancedMD
Degraded - EHR Messaging, Claims, and Statements
Resolved MinorIncident Report
We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements.
Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.
Components affected
AdvancedMD Patient Messaging AdvancedMD Practice Management (PM) AdvancedMD Electronic Health Records (EHR)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 10/22/2026 03:58PM
This incident has been resolved.
MONITORING
24 days ago - at 10/22/2026 02:34PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
24 days ago - at 10/22/2026 02:12PM
We are currently investigating this issue.
IDENTIFIED
24 days ago - at 10/22/2026 01:43PM
We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements.
Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.
Latest AdvancedMD outages
Error Submitting Electronic Prescriptions - 5 days ago
Errors running data export - 6 days ago
Degraded Client Services Support: Degraded Phone and Chat Capabilities - about 1 month ago
Platform Errors and Screen Loading Issues - about 2 months ago
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